This week I am working from Cornwall. This must be one of my favourite places in the world – the bottom bit, below Hayle on one side and Helston...
Leadership is not about the next election, it’s about the next generation. ~ Simon Sinek In the past month or so I have attended two debates on the future...
The early bird may get the worm, but its the second mouse that gets the cheese. ~Jeremy Paxman In my spare time, I have become a member of a...
Desire is the key to motivation, but it’s determination and commitment to an unrelenting pursuit of your goal – a commitment to excellence – that will enable you to...
Keeping All of the Balls in the Air
I’m happy when I’m juggling, but I feel like I’ve gone from, like, 3 balls to 10 bowling balls. But, that’s a good problem. I don’t really have a...
It’s Been and It’s Gone – A Year When 1 + 1 = 1
Time it was And what a time it was… ~Paul Simon When the other half comes home from work I usually ask him how his day has been and...
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. ~Maya Angelou Tomorrow...
Work vs. Life – Finding the Balance
You have brains in your head. You have feet in your shoes. You can steer yourself in any direction you choose. ~Dr. Seuss Work/Life balance is always an interesting...
Even Extroverts Have Their Shy Moments
“Success will never be a big step in the future, success is a small step taken just now.” Jonatan Mårtensson I am an extrovert. There is just no question about...
He profits most who serves best. ~ Arthur F. Sheldon Last week I attended an EWL Club London breakfast conversation about Customer Service. The conversation made me think. Customer service...